Hurricane Helene Resources

​​Health Facility Reporting System (HFRS)

Nursing centers and assisted living facilities in the following counties are required to report into HFRS by 10:00 a.m. EST Daily AND when your situation changes:

Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Monroe, Nassau, Okaloosa, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, and Washington.

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Report the following: census, available beds, utilities, evacuation, generators, damages (related to the storm) and all other reportable event-related information. Facilities in the impact area are encouraged to identify a point of contact for HFRS reporting who would not be affected by power/internet outages.

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• Long Term Care Unit: (850) 412-4303 / ltcstaff@ahca.myflorida.com

• Assisted Living Unit: (850) 412-4304 / assistedliving@ahca.myflorida.com

• AHCA Consumer Information Hotline (after hours HFRS assistance): 1-888-419-3456

• AHCA HFRS Website

Assistance with Reporting

• Instructional guide for entering information

• Speak to an AHCA staff member during business hours (8:00 a.m. - 5:00 p.m. EST)

• Email: AHCAEOC@ahca.myflorida.com

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State of Emergency

• Executive Order 24-209

• Executive Order 24-208

Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Liberty, Madison, Manatee, Marion, Monroe, Nassau, Okaloosa, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa, Sarasota, Seminole, St. Johns, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, and Washington counties.